Frequently Asked Questions

Residential - FAQs

The film is carefully applied directly to the glass. The first step is to thoroughly clean the glass and frames. The film has an adhesive already applied at the factory, protected by a liner, which we remove prior to the application. There are no odors or chemicals used. A very small amount of soap, such as liquid Joy, is used in the water. This “releases” the adhesive and allows the Film to be squeegeed to the glass. When installed properly, there are no bubbles or any distortion. The film is cut into the window, leaving a very thin, usually less than 1/8th of an inch margin around the edge. Most of the time this is imperceptible.

Towels and tarps protect the surroundings. Minimal water is used. In special cases, such as wallpaper in the jamb of the window, or silk drapes, we use plastic taped to the area to give additional protection. Regular drapes and window treatments are not affected and usually can remain in place. Upon completion, the area and window is restored to original condition.

No… curtains and drapes usually remain. If there is a special concern for delicate drapes, it may be advisable to have your drapery installer remove and rehang the drapes.

It is recommended that all sun-facing windows be treated. If some windows receive less direct sun, we will apply a lighter film to those windows, for protection as well as uniformity. All windows transmit UV, regardless of whether they face direct sun. If fading protection is the primary concern and there are delicate furnishings or artwork that need protection, then use of film is strongly suggested.

Yes. Independent tests confirm that the use of film is harmless to dual pane glass. If the windows are new and have a manufacturers warranty, Suntamers can provide a matching warranty coverage on the Seal Failure portion of the warranty, as well as a 5 year thermal glass breakage warranty. Our representative will review this option with you.

Our goal is to maintain as much natural light and clarity as possible on your windows. If you have high windows, oftentimes the glare and heat of the sun requires us to install a more tinted film. However, it is still our goal to apply a film that provides you with the protection you need, without taking away in any sense the quality and tone of light, or in any way detracts. You will be 100% satisfied with our products and service.

Today’s films can last as much as twenty years. Most residential films have a lifetime warranty for the original home owner and up to a 15 year commercial warranty. Realistically, windows in high traffic areas, such as exit doors, may be replaced sooner. It is not unusual, however, that even these film panels will not be replaced for at least ten years.

We are fortunate to offer products that come with a residential LIFETIME WARRANTY and up to 15 YEARS for commercial customers direct from the manufactuer. This warranty assures that you will be completely satisfied with our products for the entire time you live in your home.

The warranty is issued to the purchaser and is not transferable to the next homeowner.

Depending on the size of the job, one or two installers could take a day to complete. Usually the installers will be able to take care of the job very quickly and efficiently. We schedule jobs at your convenience and will make every effort to arrive at your home at the appointed time and complete the job within the promised time.

Window films can be cleaned with four drops of Lemon Joy, 2 oz. of rubbing alcohol to 1 quart of water. Use of a soft cloth is recommended. The interior surface is specially treated with an acrylic “hard coat” to protect the Film and allows easy cleaning, without fear of scratching.

Minor scratching generally does not require replacement of the Film. However, if a deep and unsightly scratch requires special attention, generally it is necessary to replace the panel. The Film can be removed and replaced quite easily and at minimal cost.

We always try to finish your home in one day. If you have many French panes, or an unusually large installation, we make take slightly longer. Every effort is made to have as many installers as possible to complete the job in one day. Our estimators will review the estimated time with you. Any special scheduling needs you may have will always be taken into consideration.

Yes, window film is often used to minimize the visible light that passes through windows to reduce glare on TV screens and computer monitors.

Yes, there are high performance, ceramic based films that provide heat reduction and glare reduction without creating a reflective look on your windows. Please see our non-reflective solutions page for additional details.

Causes of fading: To understand the causes of fading, one needs to know a little about the makeup of sunlight.

  • Visible Light – the part which enables us to see.
  • Infrared Light – the part which we feel as heat.
  • Ultraviolet Light – we neither feel it nor see it, but it is the main factor in causing fabrics and furniture to fade.
  • Visible light, ultraviolet and infrared heat are the other factors that contribute to fading, which is why effective film installations must harness all three sunlight elements.

Ultraviolet absorbers are used to stop ultraviolet light at the film. The type, amount and location of the absorber in the product determine the film’s effectiveness in reducing fading. Absorbers located in the adhesive instead of the film itself can be far less stable and enduring than those built into the film.

Our protective sheath bonds to windows with leading-edge clear, distortion-free adhesives. It lets glare-controlled sunlight pass through windows, while screening out heat and dangerous UV rays. By keeping room heat or air conditioning from escaping through windows, film helps to eliminate hot and cold spots within buildings.

Film is applied to the interior surface of the existing glass. There is no need to go through the expense of replacing the glass. At any point, the film can be removed without harm to the glass. For difficult to reach windows, such as skylights, we do have an exterior film.

Commercial - FAQs

Suntamers can provide a film to resolve sun problems for commercial installations ranging from retail storefronts, an individual commercial office, or the largest high rise building. The variety of Films is suited for virtually any commercial requirement. Check out our new Non-reflective Ceramic window films.

Since 1970 Suntamers has installed window films on a wide variety of commercial offices and buildings. For specific projects see our Commercial Project List and Testimonial Page.

Commercial installations can receive up to a Fifteen-Year Warranty direct from the manufacture. As one of the largest window tinting companies in Florida, Suntamers can professionally manage any sized project. We have worked with virtually all of the major general contractors and architectural firms in the area and will closely coordinate within their specifications and scheduling requirements. We are fully licensed, bonded and insured and are easily able to satisfy most insurance requirements.

Since the 1970′s, the window film industry have made a vast number of improvements in the quality of its products,including: Clearer and more durable adhesives and polyesters Laminating and thin-film technologies that prevent premature aging Use of specialized metals that maintain their transparency and effectiveness throughout the life of the Film. A unique “hard coat” that protects the interior surfaces and prevents scratching during normal cleaning. More UV inhibitors (99.9%) to control the fading of fabrics and woods Non-reflective, Dyed, Dual Reflective, Ceramic and XIR High Performance Films

Suntamers’ staff is capable of professionally installing thousands of windows on a high rise office building or hotel, or in your home. We can accomplish this with our trained personnel who are dedicated to providing quality service and professional installation.

Installing window film involves no odors or chemicals and can be provided during normal office hours with minimal interruption of office routine. If there is a concern, special arrangements can be made for evening and weekend installations. We do ask that three to five feet of space be cleared in front of the window so that our crew can thoroughly clean the windows and apply the film.

Yes, window film is often used to minimize the visible light that passes through windows to reduce glare on TV screens and computer monitors.

The new non-reflective ceramic and high performance window films reduce heat and glare without causing a reflective look on your windows, inside or out.

Yes, window film is often used to minimize the visible light that passes through windows to reduce glare on TV screens and computer monitors.

Automotive - FAQs

The quote is for the whole vehicle except the windshield and sunroofs unless otherwise specified.

No, we do not install window films that are not color stable, guaranteed. you can get window tints that turn purple just not from Suntamers.

You have your choice of shades, all the States have specific rules, the State of Florida requires a 28% net visible light transmission on the front doors and a 15% on the section of the vehicle behind the front doors (we will not go darker than legal unless you have a medical exemption form filled out and registered at the tax collectors office).

We can tint the windshield at the top above the AS1 line, generally this is about 6 inches on most cars. there is an additional charge for the windshield “strip” You can have the whole windshield tinted if you have a medical exemption form filled out and registered at the tax collectors office.

Each of the window films have different performance characteristics, cost and and installation time, we want you to have a selection based on your needs and budget.

At Suntamers 99 out of a 100 rear windows are done in one piece.

We always book appointments for work, your vehicle could take anywhere from 20 to 30 minutes for a pair of doors to 3 hours for a custom van, most cars are 1 to 2 hours. we have waiting areas in our stores or you can drop it off.

All Auto Tints installed by Suntamers come with a Manufacturers written Lifetime Limited Warrantee

Suntamers Ceramic and High-Performance window films come with an in-store five year free replacement guarantee for manufacturer defects. This guarantee is non-transferable and is in addition to the lifetime limited warrantee of the manufacturer.

Some of the “types of defects” we cover are: bubbling, pealing, discoloration, blurring, blotching.

Some of the items NOT covered are: accidents, chemical abuse, vehicle defects that cause a problem not related to the quality of window film or installation

Usually 3 days after installation, we will tell you if different time duration is necessary.

Usually a week, but cloudy weather, keeping the car in the garage, or just a lack of heat and sunshine can slow the drying time to a month or longer.

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